We know that all of our clients are very individual and as such, will require individual and personalised support from us, this is instilled into our services from the very first meet and greet.
We get to know our clients, who better than them to tell us what they want to achieve and how they want to achieve it. Our Case Managers are all highly trained within their specialisms to include Nursing, Occupational Therapy, Physiotherapy and Social Work and through client experiences, completely understand how difficult things may feel.
We listen to our clients on-going and changing needs, we react accordingly and ensure there is a collaborative and unified approach. We are honest and open with our clients and will always have their best interests at the heart of everything we do.
We have been rated as Outstanding by the Care Quality Commission, we are regulated for both Personal Care and the treatment of disease, disorder and injury (TDDI) and have awarded the gold award by Investors in People in July 2021. We are all extremely passionate and dedicated in our roles, we work together as a team whether that’s back office/admin support, case management or the management team, to delivering the best outcome for our clients at all times.